At Digilien, we strive to provide high-quality digital marketing services. However, if you are not satisfied with our services, you may be eligible for a refund under certain conditions outlined below.

Eligibility for Refunds

• Refund requests must be made within 7 days of the initial purchase.
• Refunds are only applicable to services that have not been fully rendered or completed.
• If a service has already been provided in full or partially, a pro-rata refund may be considered at Digilien’s discretion.
• Customized or personalized services are non-refundable once work has begun.
• Refunds are not applicable for promotional or discounted services.

Process for Requesting a Refund

• To request a refund, please contact us at Info@digilien.com with your order details and the reason for your request.
• Our team will review your request and respond within 7 business days.
• If approved, refunds will be processed within 14 business days through the original payment method.

Non-Refundable Services

• Consultation fees
• Completed digital marketing campaigns
• Third-party service fees (e.g., paid advertising costs)
• Training or courses once access has been granted

Changes to the Refund Policy 

Digilien reserves the right to modify this Refund Policy at any time. Any updates will be posted on our website.